Birth To Three Program Manager

Summary: Manage and provide quality assurance oversight of the Birth to Three Program. Support Birth to Three providers in relation to quality service delivery and compliance. Represent Listen and Talk’s Birth to Three Program within Listen and Talk and at the local, state and national level.

Essential Duties and Responsibilities but not limited to:

Birth to Three Program Oversight
Support/Mentor B3 staff for the purpose of optimizing service delivery, increasing individual’s skills/talents and realizing organizational goals.
Lead team meetings and individual meetings for Birth to Three staff.
Complete annual staff evaluations in conjunction.
Collaborate with the Executive Director in hiring and onboarding of new B3 staff.
Manage Birth to Three staff caseloads, including coverage for long-term absences.
Coordinate communication with transitioning families: all changes in frequency, changes in FRCs, families moving between counties and/or school districts, etc.
Team with the Executive Director and Director of Finance and Operations for county/state quality assurance visits.
Team with the Executive Director and Director of Finance and Operations in relation to compliance with annual contracts.
Create and implement team policies and procedures, further refining existing processes as needed.
Plan/Supervise document/template preparation (e.g. annual calendar, enrollment forms).
Team with HR to ensure Birth to Three staff are properly licensed and certified.
Implement and oversee curriculum development for the Birth to Three Program.
Monitor family engagement opportunities including but not limited to Music and Movement, family education events and other components for connecting families who are served in the Birth to Three program.
Support equitable access to services including the enrollment and transition processes.

Leadership:

Participate on Listen and Talk Leadership Team, supporting organizational sustainability and growth.
Collaborate with on-site team to support cross-program teaming and professional learning.
Collaborate with local DHH provider agencies, representing the the needs of families receiving/providers delivering LSL services.
Collaborate with colleagues and outside agencies in relation to the provision of quality LSL services and unique needs of all children who are DHH.
Foster a national reputation for Listen and Talk as a center of excellence for LSL services.
Support development and marketing efforts in collaboration with the Leadership Team.
Represent Listen and Talk at county provider meetings and other assigned county/state meetings as needed.
In collaboration with Director of Finance and Operations, manage the Birth to Three annual budget.

Service Delivery:

Serve 1 family relying on virtual service delivery and following program expectations of B3 Specialists.
Serve additional families when necessary with overage stipend in place.

Supervisory Responsibilities: This position supervises the Birth to Three Providers and Birth to Three Assistant.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education/Experience: Master’s degree (M.A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience.

Certificates and Licenses: Preferred Current Washington State Teaching Certificate or Washington State Department of Health Speech-Language Pathologist or Audiologist License. Current CPR, First Aid and Blood Borne Pathogen Certification required.

Required Skills: Excellent oral and written communication skills. A proven ability to communicate with a variety of professionals, teachers, family members, and children. The ability to tailor the message and communication
style to the audience is essential. Must be highly organized with the ability to manage multiple projects/tasks simultaneously and effectively prioritize projects and tasks. An approachable individual who provides a high level of teamwork and cross-functional collaboration. Advanced analytical and problem-solving skills.

Physical Demands and Work Environment: The physical demands and work environment described below represent the activities and surroundings of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform the job, the employee is frequently required to talk and hear on the telephone and in person with individuals and groups. The employee will carry classroom materials weighing up to 25 pounds. The employee is required to read and respond to documents in hard copy and electronic form.

Listen and Talk is an Equal Opportunity Employer: Listen and Talk provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please submit your cover letter and resume to Maria Chomyszak at mariac@listentalk.org.